
Find answers to the most common questions about our mobility solutions
About MPG
MPG Sàrl is a Luxembourg family business founded in 2006 by Georges Schmit and now run by his grandsons Mathis and Maxime. MPG has installed over 2,000 stairlifts in more than 260 Luxembourg municipalities.
Learn more about MPG on the page About us.
Yes, MPG guides you through the entire Luxembourg care insurance process: from the R20 medical report and AEC assessment to CNS approval. MPG prepares the technical quote that completes your file.
Details on our page Care Insurance.
Purchase and Installation
At MPG, the price of a stairlift depends on several factors:
Contact MPG for a .
No, installing a stairlift does not require major construction works. The stairlift is fixed directly to the stairs, not to the wall.
Discover our Modul-Air Smart with ultra-compact monorail.
Installation by MPG technicians typically takes 2 to 4 hours for a straight staircase and 4 to 6 hours for a curved staircase. The MPG team takes care of everything, with minimal inconvenience to you.
Yes, at MPG we adapt the stairlift to virtually any staircase configuration. Over 2,000 installations in Luxembourg have brought our team to every one of these configurations:
View MPG's product range: Stairlifts
Usage
A stairlift is easy to use:
Remote controls also allow calling the empty seat.
Safety
Stairlifts installed by MPG come with multiple safety systems:
No, the stairlift is designed to leave the passage free:
The Modul-Air Smart has the most compact monorail in the world.
Warranty and Maintenance
All stairlifts installed by MPG come with a 2-year warranty. MPG also offers extended maintenance contracts to ensure your long-term safety.
Maintenance of a stairlift purchased from MPG is minimal:
Contact us for more information about our maintenance services.
After-sales service & emergencies
Every Otolift stairlift installed by MPG includes a built-in battery backup that takes over automatically the moment mains power is lost. You can keep using the lift until you safely reach the top (or bottom) — and the battery typically supplies 20 to 30 further trips before recharging.
The battery is hidden inside the seat housing and recharges automatically once the mains return — no maintenance needed.
At MPG Sàrl, after-sales service is in-house and not outsourced. For an emergency (lift stuck, user trapped) we intervene within 4 hours anywhere in Luxembourg, 24 hours a day, 7 days a week. For non-urgent issues the call-out typically happens within 24 to 48 hours.
Most spare parts (fuses, sensors, seat components) are stocked locally in Luxembourg — no waiting for imports from the Netherlands.
Yes. Because the rail is bolted directly to the treads (not the wall), only a row of small bolt holes remains on the step surface after removal — most customers barely notice them, hidden under the stair nosing. MPG handles dismantling and patch-up on request.
MPG also buys back used Otolift lifts in good condition, making your initial investment even more cost-effective.
Luxembourg specific
Yes, the Luxembourg care insurance can fully cover the cost of an MPG stairlift. The conditions are:
Learn more on our page Care Insurance.
